OUR STORY
The Roots
Owen and I grew up surrounded by the trades through watching our father work at Emerson Swan.
At the time, we didn't think much of it, but it quietly introduced us to the world of family-owned businesses and skilled trade work.
Early Experience
At 16, I (Jack) began working on Al Gauron's Fishing Charter, where we frequently hosted groups from local blue-collar and family-run companies.
A few years later, Owen started working at Plumber Supply Warehouse, where he was also immersed in the trade industry and the community surrounding it.
The Idea
Through those experiences, we developed an appreciation for the trades and the pride that comes with building something of your own.
As we began to see how competitive and uncertain the job market could be, the idea of starting a family-owned business ourselves became a more realistic option.
Why HVAC Cleaning
We wanted to build a business centered around personalized, responsive service and genuine relationships with our customers.
Our goal was to find a service that improves long-term household health while also delivering dependable, high-quality results.
That goal led us to HVAC cleaning.
The Beginning
We took a risk and pooled our savings to purchase the equipment and learning materials needed to get started.
That decision marked the beginning of Ductless Brothers.
What began as an idea was becoming a real family-owned business.
Business and Education
As Ductless Brothers began to grow, we balanced building the business alongside our education.
Owen managed the company while attending Bentley University full time.
I, Jack, did the same while competing as a full-time student-athlete on the Babson College rugby team.
Balancing these commitments taught us discipline, time management, and the importance of always following through on our commitments to our customers.
Built Through Our Customers
From the start, we focused on building our business through our customers by emphasizing clear communication, reliability, and respect for every home we enter.
We strive to create lasting relationships with homeowners by delivering a level of service they can trust and confidently recommend to others.
Our First Commercial Job
In the summer of 2025, we secured our first commercial job.
That opportunity helped officially launch our venture and move Ductless Brothers from an idea into a growing business.
It represented an important milestone for us and reinforced our commitment to continuing to grow through dependable work and strong customer relationships.
